PROVA®
Warranty Overview

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PROVA Warranties
At PROVA®, we take pride in offering warranties that truly have your back! Our Limited Lifetime Installation Warranty ensures peace of mind, while our variable term product warranties come with a range of benefits designed just for you. Each option is tailored to give you and your clients the confidence and support you need, making your experience even better.

The PROVA Limited Lifetime Installation Warranty

At PROVA®, we take pride in offering warranties that truly have your back! Our Limited Lifetime Installation Warranty ensures peace of mind, while our variable term product warranties come with a range of benefits designed just for you. Each option is tailored to give you and your clients the confidence and support you need, making your experience even better.

The PROVA Limited Lifetime Installation Warranty:

  • Applies to a variety of product systems: PROVA-SHOWER® system, PROVA® Underlayment system, PROVA-MAT® system, or PROVA BOARD® system
  • Allows for the use of any ANSI A118.15 premium polymer-modified thinset mortar
  • Encourages installers to take full advantage of flexible, comprehensive PROVA product systems with the confidence that their installation will last a lifetime

We’re here to help you! For complete details about your warranty and any exclusions, please take a moment to check the warranty documents that came with your products. You can also find the relevant documents by following the link below.

The PROVA Limited Product Warranty

The PROVA Limited Product Warranty:

  • Applies to manufacturing defects found on standalone PROVA products
  • Allows for the use of any ANSI A118.4 premium polymer-modified thinset mortar
  • Assures competitive coverage for standalone PROVA products in variable term lengths
PROVA® Limited Product Warranties
Warranty Type
Warranty Duration
PROVA® Waterproofing and Shower Products
Product Warranty
10 years
PROVA TILE EDGE®
Product Warranty
5 years
PROVA® Underlayment Products
Product Warranty
50 years

Warranty Registration

We want to make sure you get the most out of your purchase! To qualify for the PROVA® Tile Installation Products Limited Lifetime Warranty, registration is essential. Registering your PROVA products for warranty coverage is a simple, two-step process.
  1. Purchase qualifying products.
  2. Complete the appropriate registration form for your products within 60 days of the date of purchase.

Please note that this is required to qualify for the PROVA Tile Installation Products Limited Lifetime Warranty and encouraged for all product warranties.

Warranty Claims

To file a claim for qualifying PROVA® products and systems, simply complete the appropriate warranty claim document within 30 days of the alleged manufacturing defect presenting itself.

If you’ve encountered an issue with our PROVA products or systems, we want to make the claims process as smooth as possible for you. Just fill out the appropriate warranty claim document within 30 days of noticing the manufacturing defect, and we’ll take care of the rest.

Your satisfaction is our priority, and we’re here to help!

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